Privacy Policy

1) Introduction and Contact Details of the Controller

1.1 We (Connection with Address) are delighted that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data includes all data that can personally identify you.

1.2 The data controller for the processing of data on this website in accordance with the General Data Protection Regulation (GDPR) is Marco Gabriel, inett SARL, route du vin 38, 5495 Wintrange, Luxembourg, Tel.: 00496814109930, Email: info@inett.de. The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

2) Data Collection When Visiting Our Website

2.1 When you visit our website for informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called 'server log files'). When you access our website, we collect the following data, which is technically necessary for us to display the website:

The website you visited
Date and time of access
Amount of data sent in bytes
Source/reference from which you accessed the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no further disclosure or other use of the data. However, we reserve the right to retrospectively check the server log files if there are specific indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string 'https://' and the lock symbol in your browser bar.

3) Cookies

To make your visit to our website attractive and to enable the use of certain functions, we use cookies, which are small text files that are stored on your device. Some of these cookies are automatically deleted after you close your browser (so-called 'session cookies'), while others remain on your device for a longer period and allow the storage of page settings (so-called 'persistent cookies'). In the latter case, you can find the storage duration in the overview of the cookie settings of your web browser.

If personal data is processed by individual cookies we use, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the event of consent given, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a user-friendly and effective design of the visit to the site.

You can configure your browser to notify you about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for specific cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Contact

When contacting us (e.g., via contact form or email), personal data is collected. The specific data collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your inquiry or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your inquiry pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after the final processing of your request, provided that it can be inferred from the circumstances that the matter in question has been conclusively clarified and there are no legal retention obligations.

5) Use of customer data for direct marketing

5.1 Signing up for our email newsletter

When you sign up for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing additional data is voluntary and will be used to address you personally. We use the double opt-in procedure to send the newsletter. This means that we will only send you an email newsletter if you have expressly confirmed to us that you consent to receive newsletters. We will then send you a confirmation email asking you to confirm that you wish to receive the newsletter in the future by clicking on a corresponding link.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When you sign up for the newsletter, we store your IP address, as well as the date and time of registration, as entered by the Internet service provider (ISP), to prevent any misuse of your email address at a later point in time. The data collected by us during the newsletter registration process will be used exclusively for the purpose of sending you advertising through the newsletter. You can unsubscribe from the newsletter at any time by clicking on the link provided in the newsletter or by sending a corresponding message to the responsible party mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond that, which is permitted by law and about which we inform you in this statement.

5.2 Sending the e-mail newsletter to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services to those already purchased from our range by e-mail. In accordance with Section 7 (3) UWG, we do not need to obtain separate consent from you for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you any emails. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a message to the controller named at the beginning. You will only incur transmission costs for this in accordance with the basic rates. Upon receipt of your objection, the use of your e-mail address for advertising purposes will be discontinued immediately. Translated with DeepL.com (free version)

5.3 CleverReach

Our newsletter is sent by e-mail via this provider: CleverReach GmbH & Co. KG, Mühlenstraße 43, 26180 Rastede, Germany.

Due to our legitimate interest in effective and user-friendly newsletter marketing communication, we transmit the data you provide when registering for the newsletter to this provider in accordance with Article 6(1)(f) GDPR so that it can send the newsletter on our behalf.

Subject to your express consent in accordance with Article 6(1)(a) GDPR, the provider also carries out a statistical evaluation of the success of newsletter campaigns by placing web tags or tracking pixels in the emails sent, which can measure opening rates and specific interactions with the newsletter content. In this context, device-related information (e.g. time of access, IP address, browser type and operating system) is also collected and analyzed, but not linked to other databases.

You can revoke your consent to the tracking of newsletter success for the future at any time.

We have concluded an order processing contract with the provider, which protects the data of our website visitors and prohibits it from being passed on to third parties.

6) Data processing for order processing

6.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data (name, address, e-mail address) provided by you when ordering in order to inform you personally by suitable means of communication (e.g. by post or e-mail) about upcoming updates within the legally prescribed period within the scope of our statutory information obligations pursuant to Art. 6 para. 1 lit. c GDPR. Your contact details will be used strictly for the purpose of notifying you of updates owed by us and will only be processed by us for this purpose to the extent necessary for the respective information.

We pass on your payment data to the commissioned credit institution within the scope of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we will provide explicit information about this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.

6.2 Odoo

We use the following provider for order processing: Odoo S.A., Chaussée de Namur 40, 1367 Grand-Rosière, Belgium.

The name, address and any other personal data will be transmitted to the provider in accordance with Article 6(1)(b) GDPR for the purpose of processing the online order. Your data will only be transmitted if it is actually required for processing the order. The provider is also used for accounting purposes. The provider processes incoming and outgoing invoices and, if applicable, bank transactions of our company in order to automatically record invoices, reconcile them with transactions and thus create financial accounting as part of a partially automated process.

Insofar as personal data is processed, the processing is carried out in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in the effective organization and documentation of our business activities.

6.3 Transfer of personal data to shipping service providers

- Deutsche Post

We use the following provider as a transportation service provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany.

In accordance with Article 6(1)(a) GDPR, we transmit your e-mail address and/or your telephone number to the provider before delivery of the goods in order to agree a delivery date or to announce the delivery if you have given your express consent to this during the ordering process. Otherwise, we only transmit the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Article 6(1)(b) GDPR. The transmission will only take place if it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or notification of the delivery is not possible.

Consent can be revoked at any time for the future by contacting the above-mentioned controller or the provider.

- DHL

We use the following provider as a transportation service provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany.

Consent can be revoked at any time with effect for the future vis-à-vis the above-mentioned controller or the provider.

- DHL Express

We use the following provider as our transportation service provider: DHL Express Germany GmbH, Heinrich-Brüning-Straße 5, 53113 Bonn, Germany.

In accordance with Article 6(1)(a) of the General Data Protection Regulation (GDPR), we transmit your e-mail address and/or your telephone number to the supplier before delivery of the goods in order to agree a delivery date or to announce the delivery if you have given your express consent to this during the ordering process. Otherwise, we only transmit the name of the recipient and the delivery address to the supplier for the purpose of delivery in accordance with Article 6(1)(b) GDPR. The transmission only takes place insofar as it is necessary for the delivery of the goods. In this case, prior agreement of the delivery date with the supplier or notification of the delivery is not possible.

The consent can be revoked at any time for the future vis-à-vis the above-mentioned controller or the supplier.

- DHL Freight

We use the following provider as our transport service provider: DHL Freight GmbH, Godesberger Allee 102-104, 53175 Bonn, Germany.

In accordance with Article 6, paragraph 1, point a) of the General Data Protection Regulation (GDPR), we transmit your e-mail address and/or your telephone number to the supplier before delivery of the goods in order to agree a delivery date or to announce the delivery if you have given your express consent to this during the ordering process. Otherwise, we will only transmit the name of the recipient and the delivery address to the supplier for the purpose of delivery in accordance with Article 6, paragraph 1, point b) GDPR. The transfer will only take place if it is necessary for the delivery of the goods. In this case, prior agreement of the delivery date with the supplier or notification of the delivery is not possible.

The consent can be revoked at any time for the future vis-à-vis the above-mentioned controller or the supplier.

- DPD

We use the following provider as our transport service provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany.

In accordance with Article 6(1)(a) of the General Data Protection Regulation (GDPR), we transmit your e-mail address and/or your telephone number to the supplier before delivery of the goods in order to agree a delivery date or to announce the delivery if you have given your express consent to this during the ordering process. Otherwise, we will only transmit the name of the recipient and the delivery address to the supplier for the purpose of delivery in accordance with Article 6(1)(b) GDPR. The transmission will only take place if it is necessary for the delivery of the goods. In this case, prior agreement of the delivery date with the supplier or notification of the delivery is not possible.

Consent can be revoked at any time with effect for the future vis-à-vis the above-mentioned controller or the provider.

- FedEx

We use the following provider as a transportation service provider: FedEx Express GmbH, Langer Kornweg 34 k, 65451 Kelsterbach, Germany.

The consent can be revoked at any time for the future vis-à-vis the above-mentioned controller or the supplier.

- GLS

We use the following provider as a transport service provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 - 7, 36286 Neuenstein, Germany.

In accordance with Article 6, paragraph 1, point a) of the General Data Protection Regulation (GDPR), we transmit your e-mail address and/or your telephone number to the supplier before the goods are delivered in order to arrange a delivery date or to announce the delivery, provided that you have given your express consent to this during the ordering process. Otherwise, we will only transmit the name of the recipient and the delivery address to the supplier for the purpose of delivery in accordance with Article 6, paragraph 1, point b) GDPR. The transfer will only take place if it is necessary for the delivery of goods. In this case, prior agreement of the delivery date with the supplier or notification of the delivery is not possible.

The consent can be revoked at any time for the future vis-à-vis the above-mentioned controller or the supplier.

- Hermes

We use the following provider as our transportation service provider: Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg, Germany.

In accordance with Article 6(1)(a) of the General Data Protection Regulation (GDPR), we transmit your e-mail address and/or your telephone number to the supplier before delivery of the goods in order to arrange a delivery date or to announce the delivery if you have expressly given your consent during the ordering process. Otherwise, we only transmit the name of the recipient and the delivery address to the provider for delivery purposes in accordance with Article 6(1)(b) GDPR. The transmission will only take place if it is necessary for the delivery of the goods. In this case, prior agreement of the delivery date with the provider or notification of the delivery is not possible.

Consent can be withdrawn at any time with effect for the future from the controller named above or from the provider.

- UPS

We use the following provider as a transportation service provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany.

In accordance with Article 6, paragraph 1, point a) of the General Data Protection Regulation (GDPR), we transmit your e-mail address and/or your telephone number to the supplier before delivery of the goods in order to agree a delivery time or to announce the delivery, provided that you have expressly given your consent during the ordering process. Otherwise, we will only transmit the name of the recipient and the delivery address to the supplier for delivery purposes in accordance with Article 6, paragraph 1, point b) GDPR. The transfer will only take place if it is necessary for the delivery of the goods. In this case, prior agreement of the delivery date with the supplier or notification of the delivery is not possible.

Consent can be revoked at any time with effect for the future vis-à-vis the above-mentioned controller or the supplier.

6.4 - Paypal

One or more online payment methods from the following provider are available to you on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you select a payment method from the provider that requires payment in advance, your payment data transmitted during the ordering process (including name, address, bank and card details, currency and transaction number) and information about the content of your order will be transmitted to the provider in accordance with Article 6(1)(b) GDPR. In this case, your data will be transmitted exclusively for the purpose of processing the payment by the provider and only to the extent necessary for this purpose.

If you choose a payment method where the provider makes the payment in advance, you will also be asked to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, telephone number, data on another payment method if applicable) during the ordering process.

In order to safeguard our legitimate interest in determining the solvency of our customers, we transmit this data to the provider in accordance with Article 6(1)(f) GDPR for the purposes of credit assessment. Based on the personal data provided by you and other data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option you have chosen can be granted in view of the risks of payment defaults.

The creditworthiness information may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical and statistical procedure. Address data, but not exclusively, are included in the calculation of the score values.

You can object to the processing of your data at any time by sending us a message or by contacting the provider. However, the provider remains entitled to process your personal data to the extent necessary for the processing of payments in accordance with the contract, if applicable

- Stripe

One or more online payment methods are available on this website from the following provider: Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.

If you choose a payment method that requires payment in advance (such as payment by credit card), your payment data transmitted as part of the order process (including name, address, bank and credit card information, currency and transaction number) and information about the content of your order will be transmitted to the provider in accordance with Article 6(1)(b) GDPR. In this case, your data will be transmitted exclusively for the purpose of payment processing by the provider and only to the extent necessary for this purpose.

If you choose a payment method where the provider makes the payment in advance (for example, purchase on account, installment purchase or direct debit), you will also be asked to provide certain personal data during the ordering process (first and last name, street, house number, postal code, city, date of birth, e-mail address, telephone number, possibly data on another payment method).

You can object to the processing of your data at any time by sending us a message or by contacting the provider. However, the provider remains entitled, if necessary, to process your personal data in the context of payment processing in accordance with the contract.

7) Web analytics services

Matomo

This website uses a web analysis service from the following provider: InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand ("Matomo").

To protect visitors to the website, Matomo uses a "config_id" to enable various analyses of website usage in a short time window of up to 24 hours. The site's "config_id" is a random and time-limited hash of a limited set of visitor parameters and attributes. The "config_id" or hash of the configuration is a string calculated for a visitor based on their operating system, browser, browser plug-ins, IP address and browser language. Matomo does not use "device fingerprinting" and uses the anonymized IP address of the website visitor to create the "config_id".

Since the processed information may also contain personal user data, the processing is carried out in accordance with Article 6(1)(f) of the General Data Protection Regulation (GDPR) on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. To object to the future processing of your visitor data, we offer you a separate opt-out option on our website.

We have concluded an order processing contract with the provider, which guarantees the data protection regulations for visitors to our website and prohibits unauthorized disclosure to third parties.

As the data collected using Matomo technology (including your pseudonymized IP address) is transferred to the Matomo servers in New Zealand and used for analysis purposes, we would like to point out that the European Commission has issued a so-called adequacy decision for New Zealand. This certifies that New Zealand complies with European data protection standards for international data traffic.

8) Page functionalities

8.1 Google Maps

On our website, we use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 ESW5, Ireland ("Google"). Google Maps is a web service for displaying interactive (country) maps to visually display geographical information. Using this service shows you our location and makes it easier for you to find us.

When you access subpages that contain Google Maps, information about your use of our website (such as your IP address) is transmitted to Google and stored by Google. The use of Google Maps may also involve the transfer of personal data to Google LLC servers in the USA. This occurs regardless of whether Google provides you with a user account with which you are logged in or whether a user account exists. If you are logged in to Google, your information will be linked directly to your account.

If you do not want your profile to be linked to your Google account, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and analyzes them. Such an evaluation is carried out in particular in accordance with Article 6(1)(f) GDPR on the basis of Google's legitimate interests in the display of personalized advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles. To exercise this right, you must contact Google.

If you do not wish to accept the transfer of your data to Google when using Google Maps in the future, you also have the option of completely blocking the Google Maps web service by deactivating the JavaScript application in your browser. In this case, Google Maps and thus the map display on this website can no longer be used.

For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which guarantees compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

8.2 Google Web Fonts

This website uses web fonts from the following provider for the purposes of uniform presentation: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 ESW5, Ireland.

When you visit a page, your browser loads the required web fonts into your browser's cache in order to display texts and fonts correctly and establishes a direct connection to the provider's servers. In the process, some browser information, including your IP address, is transmitted to the provider.

The processing of personal data during the connection with the font provider only takes place if you have expressly consented in accordance with Article 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service using the "cookie consent tool" provided on the website. If your browser does not support web fonts, your computer will use a default font.

For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with a European level of data protection on the basis of an adequacy decision by the European Commission.

8.3 Google reCAPTCHA

On this website we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

In addition, data may be transmitted to the following recipients: Google LLC, USA. For the visual display of the CAPTCHA window, the provider uses "Google Fonts", i.e. fonts that are downloaded from the Internet by Google. No information other than that already transmitted to Google via the ReCaptcha functionality is processed.

The service checks whether an entry is made by a natural person or in an unauthorized manner by automatic and automated processing, and blocks spam, DDoS attacks and similar malicious automated access. To ensure that an action is carried out by a human being and not by an automated robot, the provider collects the IP address of the terminal used, the identification data of the browser and operating system used as well as the date and duration of the visit and transmits them to the provider's servers for evaluation.

We have concluded an order processing contract with the provider, which guarantees the protection of the data of visitors to our website and prohibits unauthorized disclosure to third parties.

9) Rights of the data subject

9.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:

Right to information pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to information pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent granted pursuant to Art. 7 (3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

10) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if relevant - additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).

When processing personal data on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, this data is stored until the data subject withdraws their consent.

If there are statutory retention periods for data that is processed within the framework of legal or similar obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the retention periods have expired, provided that it is no longer required for contract fulfillment or contract initiation and/or we no longer have a legitimate interest in further storage.

When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defense of legal claims.

When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 2 GDPR.

Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data is deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.